Delete your Tamdotti account

Delete your account right in the app

The fastest way is in the app – the deletion happens immediately:

1. Open Tamdotti and sign in with your account.
2. Tap More in the bar at the bottom. This opens Settings.
3. Scroll all the way down to Delete account and tap Delete account permanently.
4. Read what will be deleted, tap Continue and confirm with Delete for good.
5. Done: you will see Account deleted and are signed out. Your account and all cloud data are deleted.

The “Delete account” section only appears while you are signed in. Your game on the device stays unless you choose “Also reset the game on this device”.

Without the app: request deletion by email

You can request the deletion of your Tamdotti account by email at any time, free of charge:

1. Send an email to info@vidofood.de – ideally from the email address linked to your account. Subject: Delete Tamdotti account.
2. Tell us the email address of your account and how you sign in (email, Google or Apple). If you know it, your username in the app helps too. If you use “Sign in with Apple” with a hidden email, you’ll find the relay address in your Apple ID settings under “Sign in with Apple”.
3. We briefly check that the request comes from you and delete your account. You’ll receive a confirmation – within one month at the latest, usually much sooner.

What gets deleted?

When your account is deleted, we permanently remove all data stored for your account on our servers:

• your user account and sign-in data (email address, password hash or link to Google/Apple),
• your profile (username, display name, friend code, avatar, time zone, quiet hours, push token),
• your cloud save, your Dottis, abilities, coins, trophies, your inventory and your coin transactions,
• friendships and friend requests,
• visits, battles and duels you took part in, as well as mini-game scores,
• memberships in shared Dotti groups and scheduled notifications.

We do not keep any game or account data after deletion. Purchase records for coin packs (transaction ID, product, time – no payment data) are deleted with the account unless statutory retention obligations apply; payment data is held only by Apple or Google. Short-lived technical logs of our server provider are deleted automatically after a short time; any backups are overwritten in the regular backup cycle. We keep your deletion request email only for as long as needed to show that it was processed.

Data on your device

If you play without an account, your game data lives only on your device – we then have no data from you on our servers. To delete this local data, simply uninstall the app. If you had an account, sign out in the app under More → Settings → Sign out and uninstall the app to remove the local copy as well.

Deleting individual data

Don’t want to delete your whole account, just certain data? Write to us at info@vidofood.de as well. You can change your username yourself at any time in your profile in the app.

You’ll find more information in our privacy policy.